I think I caught Sue's computer woes. Actually, it's the same problem I had 18 months ago when I mailed my laptop off to HP and they fixed it by installing a new mother board (at least I think that was the lingo). The repair was free because it was a recall defect and I just happened to remember the e-mail about it, but the fix was only guaranteed for 90 days or something ridiculous like that.
Anyway, when I let my laptop go to sleep, it won't wake up! I can't restart it -- it's just dead on arrival. After that happened today, I decided to clean it up with a soft cloth. Sure enough, rubbing on it revived it -- just like CPR. Now that's technical! But I know from my experience last time that it's not long for this world. So I'll back up my photo files tonight just in case!
Depending on the cost of repair, I may just chuck it and start over, but I think I'll avoid HP. I don't trust them now. I noticed a smaller Dell at Costco that peaked my interest. Smaller would be better because this HP has been a beast when I have to lug it anywhere. I've thought about a netbook, but noticed many of those don't have the DVD-RW, and that's important to me. And whatever I buy will be my primary computer.
I'll keep you posted. If I suddenly disappear for a few days, you'll know the beast died.